Reviews

We want to hear from you! Our goal is to consistently deliver the best available patient care and exceptional client service, and your valuable feedback helps us to both achieve that goal and to communicate the value of our services to others. Please also consider leaving feedback about your experience here so that others may learn more about the quality of our care. We appreciate it!

Becky SmithBecky Smith

Dr. Shaw has given incredible care to our 9 year old lab with liver disease. Her quality of life has improved dramatic calls with accupuncture. So thankful we found him!

Veronica Rohde SummersVeronica Rohde Summers

I think when I moved to Bend 2 1/2 years ago I was more worried about my fur-babies having a good doctor then I was about my own doctor!! Dr. Shaw is the best and they have always been super helpful. I am never worried when I have leave them for the day with the staff and Dr. Shaw. Thank you so much for loving my babies as much as I do!

Karen Masie KruegerKaren Masie Krueger

Dr. Shaw helped ease pain and increase appetite in our old dog Spy with acupuncture. We were very grateful to have that option with our senior pet!

Lisa TurnerLisa Turner

We have been very pleased with Westside Pet Hospital since we've been taking our precious little Maltese Willow there for annual check up, vaccinations, and teeth cleaning since 2015 (new to Bend). Dr. Shaw is great with Willow and is very knowledgeable about pet health issues. We love that he runs a teeth cleaning special every year during the month of February (National Pet Dental Health month). During her teeth cleaning appointment, Willow had her teeth cleaned, her nails clipped, her ears cleaned, blood work, and she came home with a baggy of dental treats. They took very good care of her while she was there for 7 hours. We got a call from Kiley the next day to check on Willow to see how she was doing. Everyone at Westside Pet Hospital is great and cares very much about animals, especially their patients! We highly recommend Westside Pet Hospital.

Susie Vandehey JurgensenSusie Vandehey Jurgensen

We drove down from the Portland area to have gold bead implants done on our Puppy for hip dysplasia. The staff was great and Dr Shaw was very kind. This was yesterday. This morning our puppy got up from bed and I can already see a difference in her limp. She is happier and has more energy than I have seen in a long time. That is one day! I am so happy to see her so happy. Can't wait to see how she continues to improve. Thank you, Dr Shaw!!! :)

Rachelle ChaikinRachelle Chaikin

Dr Shaw & Staff were wonderful with my 2 older dogs, Buddy & Bon Jovi. Dr. Shaw is experienced, calm, patient, and truly cares about our kids. Thank you Westside Pet Hospital Bend!!!

Leigh CrainLeigh Crain

Our fur baby Radar had knee surgery yesterday. Dr. Shaw and his staff provided us with a professional service with compassion and support. We left her for the surgery feeling confident that she was in good hands.
Their caring nature is so apparent when you see them work with your pet. Thank you Dr. Shaw and staff!

Patricia Rogers JulberPatricia Rogers Julber

Dr. Shaw diagnosed and is taking great care of our cat Mo. She had lost weight and her personality had changed a bit. He was kind and very thorough with her. I would highly recommend him !

Jessie SingletonJessie Singleton

Dr. Shaw took time to thoroughly explain after-care to me when I had both my dogs in for a check-up and teeth cleaning. He is so knowledgeable and easy to talk to. MacKenzie was so helpful and also took extra time to discuss concerns I had about the pups. Thank you both for making me (and my doggie family) feel welcome and important.

Katy AcetoKaty Aceto

We had a great experience with Dr. Shaw. He was gentle with our sweet Judy, and took time to answer all of our questions. She seemed to be comfortable there and wasn't terrified! We are so happy with our vet choice!

Harley U.Harley U.

I can't say enough about how well Dr. Shaw treated my baby boy Tucker. He is friendly and really takes time to understand your animals issues and was able...

Harley C.Harley C.

Tucker James, my beautiful fluffy baby, received a birthday card this week! I love the personal touch that Dr. Shaw and his team put into their customer...

Mary WeirichMary Weirich

My 5 kitties (between 6 and 12 years old) would HIGHLY recommend Dr. Shaw and staff! We've been with Westside for more than 2 1/2 years since we moved from Texas and have had anything from yearly checkups/vaccinations to dental cleanings and thyroid cancer treatments at the clinic. The staff is friendly, the facility super clean and relaxing. Us kitties appreciate the separate kitty and dog areas. Dr. Shaw has very good "kitty manners" and is extremely knowledgeable and patient. We really appreciate that our appointments are always on schedule with very little waiting time and we always feel our 5 babies are in capable hands. Laurie at the front desk is so nice and kind! Five stars all the way!!!Thank you guys (and ladies)!!! Marita S.

Debra Burke SimpkinsDebra Burke Simpkins

I can't say enough about Dr. shaw and the Westside Pet Hospital. The staff is so lovely. They obviously care about what they do. Dr. Shaw is just awesome. He spends an incredible amount of time with you and your pet, is thorough and gives you a lot of information. I love the fact that he uses standard veterinary care as well as being trained in accupuncture and alternative medicine. The practice is also spotless! Our Bernese Mountain dog and our 2 cats are patients and they are quite pleased to see Dr. Shaw. I highly recommend Westside Pet Hospital!

Kristin LivermoreKristin Livermore

I LOVE that Dr. Shaw considers both traditional & alternative medicine as treatment plans. The staff are always super friendly, and my dog loves going.

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    • Rachelle ChaikinRachelle Chaikin

      Dr Shaw & Staff were wonderful with my 2 older dogs, Buddy & Bon Jovi. Dr. Shaw is experienced, calm, patient, and truly cares about our kids. Thank you Westside Pet Hospital Bend!!!

      Read More
    • Kristin LivermoreKristin Livermore

      I LOVE that Dr. Shaw considers both traditional & alternative medicine as treatment plans. The staff are always super friendly, and my dog loves going.

      Read More
    • Katy AcetoKaty Aceto

      We had a great experience with Dr. Shaw. He was gentle with our sweet Judy, and took time to answer all of our questions. She seemed to be comfortable there and wasn't terrified! We are so happy with our vet choice!

      Read More
    • Kamie K.Kamie K.

      I visited Dr. Shaw after my sweet little yorkie was screaming in pain for 2 days. We took her to another veterinarian and they misdiagnosed her as having... Read More

    • Susie Vandehey JurgensenSusie Vandehey Jurgensen

      We drove down from the Portland area to have gold bead implants done on our Puppy for hip dysplasia. The staff was great and Dr Shaw was very kind. This was yesterday. This morning our puppy got up from bed and I can already see a difference in her limp. She is happier and has more energy than I have seen in a long time. That is one day! I am so happy to see her so happy. Can't wait to see how she continues to improve. Thank you, Dr Shaw!!! :)

      Read More
    • Harley C.Harley C.

      Tucker James, my beautiful fluffy baby, received a birthday card this week! I love the personal touch that Dr. Shaw and his team put into their customer... Read More

    • Veronica Rohde SummersVeronica Rohde Summers

      I think when I moved to Bend 2 1/2 years ago I was more worried about my fur-babies having a good doctor then I was about my own doctor!! Dr. Shaw is the best and they have always been super helpful. I am never worried when I have leave them for the day with the staff and Dr. Shaw. Thank you so much for loving my babies as much as I do!

      Read More
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